Salesforce Testing - Scratch to Advanced - Winter'26

This course walks a beginner through the full lifecycle of testing on the Salesforce platform. You start with core testing concepts and learn how and where Salesforce is used in real projects. The syllabus builds from the platform setup and data model through process automation, security, and data management. You then explore the Salesforce Sales Cloud and Service Cloud modules, which cover the main business functions most QA roles touch. The programme also maps the certification path, listing the available Salesforce credentials and how to maintain them once earned.

What you learn is drawn directly from the module list. Software Testing Concepts are applied to the Salesforce environment; you explore the list of Salesforce products and understand which certification fits which role. The course ends with a look at certificate maintenance, so a newly certified admin knows what renewal requires.

By the end you can write basic test cases for Salesforce objects, run reports and dashboards to validate data quality, and identify security settings that affect user access. These are concrete tasks a junior QA or tester can start on day one. The course does not cover Apex code debugging or complex trigger logic — those are outside its beginner scope. Learners looking for deep developer testing should look at the Platform Developer I course in the alternatives list instead.

Free options include the "Learn Salesforce in easy steps and get certified!" course, which is free, self-paced, and also offers a certificate. The Coursera Salesforce Admin Certification Preparation specialisation runs for two months and is priced by Coursera. Both are beginner-friendly and lead to a credential, but the Udemy course goes deeper into the testing lifecycle and the specific products Salesforce sells.