Business Analysis: Working with Use Cases

This course introduces use case modeling as a practical tool for business analysts. You learn what use cases are and when to apply them, the components that make up a use case, and best practices for modeling them in real projects. The instructor, Don Hussey, structures the lessons around concrete scenarios so you can see how use cases translate into system requirements.

The syllabus moves from the welcome through core use case concepts into diagrams and modeling, with special topics and a final scenario that ties the material together. By the end you can write a use case description, identify the actor and system boundary, and draft a basic use case diagram. These skills are directly useful if you are documenting functional requirements, communicating with stakeholders, or preparing for a business analyst role.

At All Levels the course assumes no prior modeling experience, but a basic comfort with business processes helps. The certificate is issued by Udemy upon completion, and the self-paced format means you can finish the two hours of video content on your own schedule.

This course does not cover advanced requirements-gathering techniques, data modeling, or project management frameworks. Learners looking for a broader business analysis curriculum may prefer The Complete Business Analysis Fundamentals Course + CERT (₹499, 16 hours) or The Business Intelligence Analyst Course 2026 (₹569, 22 hours), both of which include use case topics alongside wider BA skills.

Free options include the IIBA Entry Certificate in Business Analysis Exam Prep on Coursera, which provides exam-focused content at no direct cost to the learner.