Udemy
Complete Salesforce Certified Platform Administrator Course
Complete Salesforce Certified Platform Administrator Course is a beginner-level online course from Udemy in Productivity. It is structured in 19 modules with 8 stated learning outcomes. It is free to enrol, and a certificate is available on completion. Learners rate it 4.5/5 from 37.5K ratings on Udemy, with 173.7K enrolled.
Part of our Productivity courses collection, where we compare it against 1 other course.
Course highlights
| Provider | Udemy |
| Level | Beginner |
| Mode | Self-paced |
| Language | English |
| Certificate | Yes — shareable certificate |
| Rating | 4.5★ (37.5K reviews) |
| Learners | 173.7K |
| Price | Free |
About this course
What the course covers
The Complete Salesforce Certified Platform Administrator Course from Udemy teaches you how to administer Salesforce and prepare for the Salesforce Administrator Certification Exam. It covers core concepts needed for the exam, including how to administer Salesforce like a professional and deploy Salesforce Lightning Experience and Salesforce Mobile.
The course syllabus includes sections on configuration and setup, Object Manager and Lightning App Builder, sales and marketing applications, service and support applications, productivity and collaboration, and data and analytics management. It also covers workflow and process automation. A unique feature is the integration of ChatGPT to enhance learning, create practice test questions, and analyze Trailhead resources. The course also offers versions of modules both with and without ChatGPT integration.
Towards the end, the course includes a section on breaking into the field, gaining experience, and offers test-taking strategies along with a 60-question practice test.
Who it suits and who should skip it
This course is designed for beginners. It is ideal for individuals aiming to pass the Salesforce Administrator Certification Exam. It suits those who want to learn core Salesforce administration skills, including setting up users, managing data, and automating processes. Learners interested in using AI tools like ChatGPT to assist their study will find this course beneficial.
If you are already an experienced Salesforce Administrator or are seeking advanced Salesforce development topics, this course may not be suitable. It focuses on foundational administration skills rather than advanced programming or specialized Salesforce clouds beyond the core platform.
How it compares with alternatives
No direct alternatives are listed for this specific course.
Frequently Asked Questions
- Is this course free?
Yes, the Complete Salesforce Certified Platform Administrator Course from Udemy is free to access and complete.
- What level is this course for?
This course is designed for beginners, making it suitable for those new to Salesforce administration.
- Does this course offer a certificate?
Yes, upon completing the Complete Salesforce Certified Platform Administrator Course, you will receive a certificate.
- What language is the course taught in?
The Complete Salesforce Certified Platform Administrator Course is taught entirely in English.
What you’ll learn
Level and time commitment
Skills you’ll gain
What this course covers
19 modulesThe 19-part outline Udemy publishes for this course.
Module 1 · 2026 Updates to this Course
Module 2 · Getting Started
Module 3 · Configuration and Setup (with ChatGPT)
Module 4 · Object Manager and Lightning App Builder (with ChatGPT)
Module 5 · Sales and Marketing Applications (with ChatGPT)
Module 6 · Service and Support Applications (with ChatGPT)
Module 7 · Productivity and Collaboration (with ChatGPT)
Module 8 · Data and Analytics Management (with ChatGPT)
Module 9 · Workflow and Process Automation (with ChatGPT)
Module 10 · Introduction and Getting Started (without ChatGPT Version Starts Here!)
Module 11 · Configuration and Setup (w/o ChatGPT - Org Setup, User Setup and Security)
Module 12 · Object Manager and Lightning App Builder (w/o ChatGPT)
Module 13 · Sales and Marketing Applications (without ChatGPT Version)
Module 14 · Service and Support Applications (without ChatGPT Version)
Module 15 · Productivity & Collaboration (without ChatGPT Version)
Module 16 · Data and Analytics Management (without ChatGPT Version)
Module 17 · Workflow / Process Automation (without ChatGPT Version)
Module 18 · Breaking In: Getting Experience
Module 19 · Test Taking Strategies and a 60 Question Practice Test
What learners rate it
Rated 4.5/5 by 37.5K learners on Udemy (checked 10 Aug 2026).
This rating is collected by Udemy from its own enrolled learners. We reproduce it as reported and do not accept paid or incentivised reviews. See it on Udemy →
Compiled by the CoursesGlobal editorial desk. Fees, ratings, duration and certificate details for the 1 course shown are read directly from Udemy course pages — we never estimate a price or a rating. Last verified 10 August 2026.
How we compare and rank courses · Our review policy · Affiliate disclosure
Compare with alternatives
Same topic, different trade-offs — here's who runs each one and what it's best at.
| Course | Provider | Rating | Price | Duration | Why pick this one |
|---|---|---|---|---|---|
| Complete Salesforce Certified Platform Administrator Course This |
Udemy
|
4.5★ | Free | Free — and still gives a certificate | |
| Microsoft Excel VBA and Macros |
 Coursera
|
4.5★ | Check price | 2h 8m | Quickest to finish (2h 8m) |
Common questions
Is Complete Salesforce Certified Platform Administrator Course free?
Yes. Udemy lists it as free to enrol. A certificate is available on completion — providers often charge separately for the certificate even when the course itself is free, so check the fee on the provider page before you count on it.
Does Complete Salesforce Certified Platform Administrator Course come with a certificate?
Yes — Udemy lists a certificate on completion. It is a course certificate, not a formal qualification or university credit.
Is Complete Salesforce Certified Platform Administrator Course suitable for beginners?
Yes. Udemy lists it at Beginner level, so no prior experience in the subject is assumed.
What does Complete Salesforce Certified Platform Administrator Course cover?
It is organised into 19 modules, starting with 2026 Updates to this Course and going on to Getting Started, Configuration and Setup (with ChatGPT), Object Manager and Lightning App Builder (with ChatGPT), Sales and Marketing Applications (with ChatGPT), among others. The full outline is on this page.