CRM: Customer Relationship Management
CRM: Customer Relationship Management is an online course from Udemy in Management. It is structured in 7 modules with 7 stated learning outcomes, over 1.5 hours. It costs ₹459, certificate included. Learners rate it 4.6/5 from 6.8K ratings on Udemy, with 33K enrolled.
Part of our Management courses collection, where we compare it against 75 other courses. See all Management courses on Udemy.
Course highlights
| Provider | Udemy |
| Duration | 1.5 hours |
| Level | All Levels |
| Mode | Self-paced |
| Language | English |
| Certificate | Yes — shareable certificate |
| Instructor | Expert Academy |
| Rating | 4.6★ (6.8K reviews) |
| Learners | 33K |
| Price | ₹459 ₹2,439 |
What you’ll learn
Level and time commitment
What this course covers
7 modulesThe 7-part outline Udemy publishes for this course, across 1.5 hours.
Module 1 · Forget CRM, Think MCR
Module 2 · Maximising Your Customer Relationships
Module 3 · Thinking Strategically And Getting Focused
Module 4 · Getting To Know Your Customers
Module 5 · Giving The Best To Your Customers
Module 6 · Getting The Best From Your Customers
Module 7 · Keeping It All Going
What learners rate it
Rated 4.6/5 by 6.8K learners on Udemy (checked 6 Oct 2026).
This rating is collected by Udemy from its own enrolled learners. We reproduce it as reported and do not accept paid or incentivised reviews. See it on Udemy →
Compiled by the CoursesGlobal editorial desk. Fees, ratings, duration and certificate details for the 1 course shown are read directly from Udemy course pages — we never estimate a price or a rating. Last verified 6 October 2026.
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Compare with alternatives
Same topic, different trade-offs — here's who runs each one and what it's best at.
| Course | Provider | Rating | Price | Duration | Why pick this one | |
|---|---|---|---|---|---|---|
| CRM: Customer Relationship Management This |
 Udemy
|
4.6★ | ₹459 | 1.5 hours | Most popular — 33K learners | |
| Management Accounting: Cost Systems, Budgets, & Strategies |
Udemy
|
4.9★ | ₹449 | 1.5 hours | Highest rated (4.9★ from 50 reviews) | View ↗ |
| Introduction to Management Consulting |
 Coursera
|
4.8★ | Check price | 5h 45m | Beginner-friendly · 5h 45m | View ↗ |
| Social Media Management |
Coursera
|
4.8★ | Check price | 18h 13m | Beginner-friendly · 18h 13m | View ↗ |
Common questions
How much does CRM: Customer Relationship Management cost?
It is listed at ₹459 on Udemy, last checked 6 October 2026. Course prices change and providers run discounts, so treat this as the list price and confirm on the provider page.
Does CRM: Customer Relationship Management come with a certificate?
Yes — Udemy lists a certificate on completion. It is a course certificate, not a formal qualification or university credit.
How long does CRM: Customer Relationship Management take?
Udemy lists it at 1.5 hours. It is self-paced, so that is the volume of material rather than a deadline — how long it actually takes depends on the hours you put in each week.
Is CRM: Customer Relationship Management suitable for beginners?
Udemy lists it as suitable for all levels, so beginners and people brushing up work through the same material.
What does CRM: Customer Relationship Management cover?
It is organised into 7 modules, starting with Forget CRM, Think MCR and going on to Maximising Your Customer Relationships, Thinking Strategically And Getting Focused, Getting To Know Your Customers, Giving The Best To Your Customers, among others. The full outline is on this page.
Who teaches CRM: Customer Relationship Management?
Expert Academy, as listed by Udemy.