SAP Customer Service (CS/SM) - Service Management module
SAP Customer Service (CS/SM) - Service Management module is an online course from Udemy in Management. It is structured in 6 modules with 5 stated learning outcomes, over 7 hours. It costs ₹599, certificate included. Learners rate it 4.5/5 from 1.9K ratings on Udemy, with 6.7K enrolled.
Part of our Management courses collection, where we compare it against 75 other courses. See all Management courses on Udemy.
Course highlights
| Provider | Udemy |
| Duration | 7 hours |
| Level | All Levels |
| Mode | Self-paced |
| Language | English |
| Certificate | Yes — shareable certificate |
| Instructor | John von Aspen |
| Rating | 4.5★ (1.9K reviews) |
| Learners | 6.7K |
| Price | ₹599 ₹4,029 |
What you’ll learn
Level and time commitment
What this course covers
6 modulesThe 6-part outline Udemy publishes for this course, across 7 hours.
Module 1 · Introduction
Module 2 · Simple Service
Module 3 · Service Contracts
Module 4 · In-House Repairs (Depot Repair)
Module 5 · Field Service
Module 6 · Summary
What learners rate it
Rated 4.5/5 by 1.9K learners on Udemy (checked 5 Oct 2026).
This rating is collected by Udemy from its own enrolled learners. We reproduce it as reported and do not accept paid or incentivised reviews. See it on Udemy →
Compiled by the CoursesGlobal editorial desk. Fees, ratings, duration and certificate details for the 1 course shown are read directly from Udemy course pages — we never estimate a price or a rating. Last verified 5 October 2026.
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Compare with alternatives
Same topic, different trade-offs — here's who runs each one and what it's best at.
| Course | Provider | Rating | Price | Duration | Why pick this one | |
|---|---|---|---|---|---|---|
| SAP Customer Service (CS/SM) - Service Management module This |
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|
4.5★ | ₹599 | 7 hours | Most popular — 6.7K learners | |
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4.9★ | ₹449 | 1.5 hours | Highest rated (4.9★ from 50 reviews) | View ↗ |
| Introduction to Management Consulting |
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4.8★ | Check price | 5h 45m | Beginner-friendly · 5h 45m | View ↗ |
| Social Media Management |
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4.8★ | Check price | 18h 13m | Beginner-friendly · 18h 13m | View ↗ |
Common questions
How much does SAP Customer Service (CS/SM) - Service Management module cost?
It is listed at ₹599 on Udemy, last checked 5 October 2026. Course prices change and providers run discounts, so treat this as the list price and confirm on the provider page.
Does SAP Customer Service (CS/SM) - Service Management module come with a certificate?
Yes — Udemy lists a certificate on completion. It is a course certificate, not a formal qualification or university credit.
How long does SAP Customer Service (CS/SM) - Service Management module take?
Udemy lists it at 7 hours. It is self-paced, so that is the volume of material rather than a deadline — how long it actually takes depends on the hours you put in each week.
Is SAP Customer Service (CS/SM) - Service Management module suitable for beginners?
Udemy lists it as suitable for all levels, so beginners and people brushing up work through the same material.
What does SAP Customer Service (CS/SM) - Service Management module cover?
It is organised into 6 modules, starting with Introduction and going on to Simple Service, Service Contracts, In-House Repairs (Depot Repair), Field Service, among others. The full outline is on this page.
Who teaches SAP Customer Service (CS/SM) - Service Management module?
John von Aspen, as listed by Udemy.